{"id":550,"date":"2020-04-06T11:28:44","date_gmt":"2020-04-06T11:28:44","guid":{"rendered":"https:\/\/sarg2020.cme-congresses.com\/?page_id=550"},"modified":"2020-04-06T12:31:29","modified_gmt":"2020-04-06T12:31:29","slug":"covid-19-faqs","status":"publish","type":"page","link":"https:\/\/sarg2020.cme-congresses.com\/covid-19-faqs\/","title":{"rendered":"COVID-19 FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:20px;padding-bottom:0px;padding-left:20px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">General note:<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><ul>\n<li style=\"text-align: left;\">All existing registration and accommodation bookings for both individuals and groups have been automatically moved to the new dates May 31-June 2, 2021 (TBC) in Tel Aviv, Israel.<\/li>\n<li style=\"text-align: left;\">If you wish to keep your existing registration and\/or accommodation nothing is needed from your end now and an updated confirmation will be sent to you.<\/li>\n<li style=\"text-align: left;\">All existing registration are automatically registered to the SARG Online Congress.<\/li>\n<li style=\"text-align: left;\">If your questions is not answered below please contact <a href=\"mailto:sarg@cme-congresses.com\">sarg@cme-congresses.com<\/a>.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:20px;padding-bottom:0px;padding-left:20px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">FAQs:<\/h2><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-550-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordion-550-1 .panel-title a .fa-fusion-box:before{ font-size: 13px; width: 13px;}.fusion-accordian  #accordion-550-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian  #accordion-550-1 .panel-title a:hover, #accordion-550-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian  #accordion-550-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-550-1 .panel-title a:hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-550-1\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"8c8106e1d50c63687\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#8c8106e1d50c63687\" href=\"#8c8106e1d50c63687\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> I will not be able to attend the congress on the new dates; can I be reimbursed?<\/span><\/a><\/h4><\/div><div id=\"8c8106e1d50c63687\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"text-align: left;\">Yes, refunds (less $50 for taxes and administrative expenses) will be granted to those delegates unable to attend if written notification of cancellation is sent to <a href=\"mailto:moran@cme-cognresses.com\">moran@cme-cognresses.com<\/a> by September 1, 2020.<\/li>\n<li style=\"text-align: left;\">Please note that due to the high volume of inquires it may take up to 60 days to process your refund. We thank you for your cooperation and understanding during this time.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"b09f21a53f2af5c92\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#b09f21a53f2af5c92\" href=\"#b09f21a53f2af5c92\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What should I do with my travel and hotel booking?<\/span><\/a><\/h4><\/div><div id=\"b09f21a53f2af5c92\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"text-align: left;\">If your hotel booking were arranged by our the SARG secretariat, we will reschedule for free all your bookings. The organizing secretariat will get in touch with you in the coming weeks to confirm your new arrival and departure dates.<\/li>\n<li style=\"text-align: left;\">If you managed your travel and hotel arrangements personally, please get in touch with the provider to reschedule your booking.<\/li>\n<li style=\"text-align: left;\">If you booked travel and hotel through a travel agency you must refer to the agency directly.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"956561e499436cdad\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#956561e499436cdad\" href=\"#956561e499436cdad\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Hotel, airline company or travel agency did not accept to reschedule or reimburse my booking for free, will the congress reimburse me?<\/span><\/a><\/h4><\/div><div id=\"956561e499436cdad\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: left;\">The SARG organizer is not responsible for financial engagements taken by third parties.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"01b7ae67fb2d54fdf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#01b7ae67fb2d54fdf\" href=\"#01b7ae67fb2d54fdf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I cancelled my registration, but I will be able to attend on the new dates, what should I do?<\/span><\/a><\/h4><\/div><div id=\"01b7ae67fb2d54fdf\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: left;\">If you already received the reimbursement of your registration fee, please make a new registration. If you received a confirmation of your cancellation but have not yet received reimbursement, please let us know.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"e4d6258c6b5db316e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#e4d6258c6b5db316e\" href=\"#e4d6258c6b5db316e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> I am part of a group registration made by a participating industry partner; do I need to do anything?<\/span><\/a><\/h4><\/div><div id=\"e4d6258c6b5db316e\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: left;\">No, group registrations will be shifted to the new SARG dates. Confirmation of the updated booking will be sent to you. Group representatives are welcome to reach out to <a href=\"mailto:Einat@cme-congresses.com\">einat@cme-congresses.com<\/a>\u00a0for any specific questions or if changes are required.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"c69f2c3383126d3ab\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#c69f2c3383126d3ab\" href=\"#c69f2c3383126d3ab\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> I require a new invitation letter for the new SARG dates, how can I receive it?<\/span><\/a><\/h4><\/div><div id=\"c69f2c3383126d3ab\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: left;\">Please email the SARG Secretariat at <a href=\"mailto:sarg@cme-congresses.com\">sarg@cme-congresses.com<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"f175c2ef8a231f2eb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-550-1\" data-target=\"#f175c2ef8a231f2eb\" href=\"#f175c2ef8a231f2eb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have submitted an abstract for SARG, where will it be presented?<\/span><\/a><\/h4><\/div><div id=\"f175c2ef8a231f2eb\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: left;\">The abstract process continues as planned according the the original timelines. Please refer to the\u00a0<a href=\"https:\/\/sarg2020.cme-congresses.com\/abstracts\/\">SARG Abstract page<\/a>. For any questions please contact the the SARG Secretariat at\u00a0<a href=\"mailto:sarg@cme-congresses.com\">sarg@cme-congresses.com<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/pages\/550"}],"collection":[{"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/comments?post=550"}],"version-history":[{"count":0,"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/pages\/550\/revisions"}],"wp:attachment":[{"href":"https:\/\/sarg2020.cme-congresses.com\/wp-json\/wp\/v2\/media?parent=550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}